Cebu Pacific, Cebgo cancel ALL FLIGHTS beginning March 19

Aviation Updates Philippines – Based on Cebu Pacific's latest advisory dated March 17, 2020, at 3:00 pm, the Philippines' largest low-cost airline has announced the cancellation of ALL DOMESTIC AND INTERNATIONAL FLIGHTS from the Philippines starting Thursday, March 19, 2020, until Tuesday, April 14, 2020.

UNFAVORABLE ENVIRONMENT. Cebu Pacific is struggling to maintain flights as national and local governments continue to impose travel bans within cities in the Philippines. File photo.

"The last day of operations will be on March 18, 2020 where Cebu Pacific will operate the following flights from Manila Bangkok, Tokyo, Osaka, Nagoya, Ho Chi Minh, Singapore, Taipei, Bali, and Jakarta," Cebu Pacific said.

This after the Philippine Government announced an 'enhanced community quarantine' covering the whole island of Luzon to curtail the spread of the Coronavirus Disease 2019 (COVID-19) in the country.



When asked about the scope of the enhanced community quarantine, Presidential Spokesperson Salvador Panelo told ANC: "It means that all persons will be subjected to strict home quarantine, no movement and no transportation, except only for frontline health workers, authorized government officials, medical or humanitarian [reasons] as well as transport of basic services and necessities."

Metro Manila has been put into a community quarantine since yesterday. With such, all domestic flights from the National Capital Regional, especially from the Ninoy Aquino International Airport, were suspended until after the 30-day quarantine.

"On top of this, there are constant updates to the travel restrictions being imposed by various Philippine and International Governments. These orders restrict our ability to mount flights and accommodate passengers affected by cancellations. We continue to monitor developments and will provide updates on any changes to our flights," said Cebu Pacific.



Cebu Pacific is offering its affected passengers the following options:

• Rebook the flight, with change fees and fare difference waived.
• Store the full value of the ticket in a Travel Fund. This is valid for 180 days and can be used to book any Cebu Pacific flight within the next 12 months
• Get a full refund. The refund will be according to the mode of payment. If paid in cash, a refund must be claimed at designated Cebu Pacific ticket offices. If payment was made through debit or credit card, please allow two (2) billing cycles for a refund to be credited into the account
• The low-cost airline, in the interest of public health and safety, has reiterated that they do not recommend passengers from visiting their ticketing offices. 

Additionally, in line with orders from the local government, all flights to and from Cebu are cancelled starting today, March 17, 2020.

Meanwhile, Cebu Pacific said it will continue to operate the following flights from its Manila hub until further notice:

• Bali (Denpasar)
• Bangkok
• Dubai
• Ho Chi Minh City
• Jakarta
• Kota Kinabalu
• Kuala Lumpur
• Nagoya
• Osaka
• Singapore
• Sydney
• Taipei
• Tokyo (Narita)

For passengers with confirmed tickets between April 15, 2020, and April 30, 2020, affected Cebu Pacific guests may opt to store the ticket value in a travel fund or rebook the flight to a later date.

Should you wish to act upon your canceled flight, you may do so by visiting the Manage Booking function of Cebu Pacific at http://bit.ly/CEBmanageflight.