Emirates and Garuda Indonesia recently launched their codeshare partnership which will provide customers seamless connections between their networks.
The codeshare partnership – which was first announced during the signing of a Memorandum of Understanding (MoU) by both airlines in November 2021 – was started on March 9. Both carriers have received regulatory approvals for the operation of routes that will include the flight code of both carriers on routes between Indonesia, the Middle East, and Europe.
Under the agreement, Garuda Indonesia will place its code on routes operated by Emirates between Jakarta and Dubai, along with onward flights from Emirates’ Dubai hub to Paris, London-Heathrow, Manchester, Milan, and Barelona.
In return, Emirates will place its code on Garuda Indonesia operated flights on ten domestic routes from its Jakarta and Denpasar (Bali). From Jakarta, Emirates customers can make connections to Denpasar, Surabaya, Makassar, Balikpapan, Manado, Medan, Padang, and Solo while connections can be made to Jakarta, Surabaya, and Makassar from Denpasar.
Customers will be able to enjoy seamless booking, one baggage policy, and baggage-check through the final destination.
“We are also pleased to offer Garuda Indonesia’s customers access to popular destinations beyond Dubai that are visited by Indonesian travellers, along with other benefits. We look forward to developing the relationship further, and introducing more added-value benefits in the future that will be felt by customers of both airlines,” said Adnan Kazim, Chief Commercial Officer at Emirates.
Adding to Kazim’s statement, Garuda Indonesia President and CEO Ifran Setiaputra said: “Providing connectivity to more destinations with a seamless flight experience is our main focus in delivering added value to our customers. As one of our most strategic codeshare partners, we believe the partnership with Emirates would expand our customers’ access to popular destinations in Europe and add more convenience value to our shared services. The start of this partnership is in line with Garuda’s commitment to contribute to the national economic recovery and connect Indonesia to the world. With more countries easing travel restrictions and reopening borders, we look forward to serving both Emirates customers flying to Indonesia, and Garuda customers to travel to more destinations around the globe.”
In addition to expanding the breadth of each airline’s networks with possible add-ons to Indonesian and regional points (subject to government approval), Emirates and Garuda Indonesia stated they will also explore opportunities to cooperate on their respective frequent flyer programs, to enable customers of both airlines to earn and redeem loyalty points for reward tickets, upgrades and other exclusive benefits.
Emirates currently has codeshare cooperation agreements with 23 airline partners and 2 rail companies in addition to interline cooperation agreements with over 115 airlines and rail companies.
Garuda Indonesia currently has codeshare partnerships with more than 23 airline partners and 70 interline partners.
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