Header Ads

Latest

PAL bags 5-star airline rating

Aviation Updates Philippines – After a financial rollercoaster ride for Philippine Airlines this year amid the COVID-19 pandemic, the Airline Passenger Experience Association (APEX) has given the flag carrier a 5-star major airline rating for 2021. It is the first 5-star rating achievement of the airline.

Photo from Nek Aberia

APEX, a non-profit organization based in the United States, is an airline rating program based on verified passenger feedback. The company’s chief executive officer Joe Leader said: "This marks the first ever 5-star rating for Philippine Airlines. On all these firsts, I do have to share, this year, APEX increased the level in order to get to 5-stars. So when Philippine Airlines reached, they reached significantly upwards." 

PAL’s new cabin products and aircraft, such as the Airbus A350-900 and A321neo, helped the airline elevate the overall passenger’s experience, resulting in a 5-star airline rating. The “buong pusong alaga” and the typical Pinoy hospitality on-board its flights also helped serve this achievement.

Mr. Leader also noted the improved in-flight entertainment systems equipped across PAL’s product line, which makes it on par with other major airlines worldwide.

On its website, APEX noted PAL and 13 other airlines were included in the five-star major airlines award, which includes Alaska Airlines, Gulf Air, JetBlue Airways, WestJet, among others.

While 2020 seems to be full of ups and downs, this rating reflected PAL’s efforts to give passengers the well-deserved comfort and hospitality even in the middle of a pandemic. 

Aside from this APEX airline rating achievement, PAL is also a Skytrax-rated 4-star airline. The international air transport rating organization rated the flag carrier four stars in February 2018.

4 comments:

  1. There are few people who could argue that there is more fun to be had in this city of half a million partiers than anywhere in the world. If you haven't been to Las Vegas yet, then you are really missing out on a lot. And right now, there is no excuse for not going - you can get cheap flights to Las Vegas virtually year-round. This is one city that loves its tourists! Cheap Flight

    ReplyDelete
  2. If you want to make the most of your holiday this season, you must take cheap flights to Harare. It's mandatory that you compare various flights to this amazing city before choosing the one which fits well within your budget. cheap o flights

    ReplyDelete
  3. There are several cheap flights to be had at definite times of the year but you have to study and hunt around for them. Check them out continuously if you are searching to fly at a moment's notice. Many cheap deals are shattered up as soon as they go online. Cheap Flights USA

    ReplyDelete

Please be informed that the comments posted below do not necessarily reflect the views of the blog, Aviation Updates Philippines, its authors, contributors, and the community. Although we have the right to fully exercise the freedom of expression at some extent, we have to use it wisely. Observing proper netiquette is a must.